Privacy Policy

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Floor It BC is committed to protecting the privacy and personal information of our clients, partners, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy laws.

By using our website, you agree to the terms outlined below.

We may collect personal information when you:

• Submit a contact or quote request form
   
• Email or call us directly
   
• Request project information
   
• Engage with us through our website
   

The information collected may include:

• Name
   
• Company name
   
• Email address
   
• Phone number
   
• Project details
   
• Any additional information you voluntarily provide
   

We only collect information that is necessary to provide our services and respond to inquiries.

Floor It BC uses collected information to:

• Respond to inquiries and quote requests
   
• Communicate about current or potential projects
   
• Provide flooring installation services
   
• Improve our website and services
   
• Maintain business records
   

We do not sell, rent, or trade your personal information to third parties.

Our website may use cookies or analytics tools (such as Google Analytics) to collect non-identifiable information including:

• Browser type
   
• Device type
   
• Pages visited
   
• Time spent on site
   

This information helps us improve user experience and website performance. You may disable cookies in your browser settings if you prefer.

We may share personal information only when necessary to:

• Comply with legal obligations
   
• Protect our legal rights
   
• Work with trusted service providers (such as website hosting providers) who assist in operating our business
   

Any third-party service providers are expected to maintain appropriate confidentiality and security standards.

We take reasonable administrative and technical measures to protect personal information from unauthorized access, misuse, or disclosure. While no method of transmission over the internet is completely secure, we take appropriate steps to safeguard the information entrusted to us.

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law.

You have the right to request access to the personal information we hold about you and request corrections if necessary. To make a request, please contact us using the information below.

If you have questions about this Privacy Policy or how your information is handled, please contact:

Floor It BC
Vancouver Island, British Columbia
Email: info@flooritbc.ca
Phone: 250-202-8992

Floor It BC may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.